Terms & Conditions
Terms & Conditions
Last updated: September 2026
These Terms & Conditions apply to bookings made for stays at Loinnir Cabins, located in Moygownagh, Mayo, Ireland.
Please read these Terms & Conditions carefully before making a booking. By making a booking, you confirm that you have read, understood and agree to these Terms & Conditions.
These Terms & Conditions should be read alongside our Privacy Policy, House Rules and any other information or instructions provided to you in connection with your booking.
- About Us
The accommodation is operated by:
LOUGH CONN ACCOMMODATION LIMITED
Trading as: Loinnir Cabins
Address: Brackwansha, Knockmore, Ballina, Co Mayo, F26 R529
Email: Loinnircabins@gmail.com
Company/registration number: 783259
In these Terms & Conditions, “we”, “us” and “our” refer to Loinnir Cabins.
“You”, “your” and “guest” refer to the person making the booking and all members of their party.
The person making the booking is responsible for ensuring that all members of their party are aware of and comply with these Terms & Conditions.
- The Accommodation
The accommodation consists of the cabin and the facilities, furnishings, equipment and outdoor areas made available to guests as described on our website and in your booking information.
We take reasonable care to ensure that photographs, descriptions and information on our website are accurate and up to date. However, minor differences may occur due to maintenance, improvements, seasonal changes or circumstances outside our reasonable control.
The cabin is located in a rural and natural environment. Guests should expect to encounter natural features and conditions including uneven ground, vegetation, insects, wildlife, mud, changing weather conditions and other characteristics associated with a rural location.
- Making a Booking
Bookings may be made through our website or through any other booking channel that we make available.
To make a booking, you must be at least 18 years old and have legal capacity to enter into a contract.
The person making the booking confirms that:
- the information provided during the booking process is accurate;
- they are authorised to make the booking;
- they accept these Terms & Conditions on behalf of everyone included in the booking;
- the accommodation will be used for private holiday or leisure purposes;
- the number of guests will not exceed the maximum occupancy;
- any children staying at the cabin have been disclosed and specifically agreed by us in advance;
- any pets staying at the cabin have been disclosed and agreed by us in advance; and
- all members of the party will comply with these Terms & Conditions and the reasonable instructions provided by us.
A booking becomes confirmed once we have received the required payment and issued a booking confirmation.
Your booking confirmation will contain the key details of your stay, including your dates, number of guests, price and any applicable additional charges.
Please check your booking confirmation carefully and contact us as soon as possible if any information is incorrect.
- Prices and Payment
Booking Fee and Deposit
The total price payable for your stay (the “Booking Fee”) will be clearly displayed during the booking process before you confirm your reservation.
A 25% deposit of the total Booking Fee is payable at the time of booking.
Where a booking is made within 4 weeks of the scheduled arrival date, the full Booking Fee (100%) is payable immediately at the time of booking.
Balance Payment
For bookings made more than 4 weeks before the arrival date, the remaining 75% of the Booking Fee is payable no later than 4 weeks before your arrival date (the “Balance Due Date”).
We will send you a reminder approximately 7 days before the Balance Due Date.
Unless you have made alternative payment arrangements with us, the outstanding balance may be automatically charged to the payment method used when the deposit was paid.
Once the balance has been successfully paid, the full Booking Fee will have been received.
Failure to Pay the Balance
You are responsible for ensuring that the balance is paid by the Balance Due Date and that the payment method provided remains valid and has sufficient funds available.
If we are unable to collect the balance payment when it falls due, we will attempt to contact you using the contact details provided at the time of booking.
If the outstanding balance has not been paid, or alternative arrangements have not been agreed with us, within 72 hours of the Balance Due Date, we reserve the right to cancel the booking.
If we cancel the booking due to non-payment of the balance, the 25% deposit will be forfeited and non-refundable
Bookings Made Within 4 Weeks
Where a booking is made less than 4 weeks before the scheduled arrival date, the full Booking Fee is payable at the time the booking is made.
Payment Processing
Payments are processed securely through our third-party payment service provider. We do not directly store your full payment card details.
By making a booking, you authorise the applicable payment provider to process payments in accordance with these Terms & Conditions and the payment arrangements presented during the booking process.
Currency and Taxes
All Booking Fees are displayed in Euro (€).
Where applicable, any VAT or other taxes that we are legally required to charge will be included in the Booking Fee or otherwise clearly identified during the booking process.
We reserve the right to correct obvious pricing or listing errors. If an obvious error has resulted in an incorrect price being displayed, we will contact you and give you the option of proceeding at the correct price or cancelling the booking for a refund of amounts paid.
- Changes to Your Booking
Requests to change your booking, including changes to dates, guest numbers or other booking details, are subject to availability.
We will make reasonable efforts to accommodate requests but cannot guarantee that changes will be possible.
Where a change is agreed, any difference in price will be payable by you.
A booking may not be transferred to another person without our prior agreement.
Any change to the number of guests must be agreed with us in advance.
In particular, children may not be added to a booking without our prior agreement.
- Cancellation or Changes by Us
We will make reasonable efforts to provide the accommodation as booked.
In exceptional circumstances, it may be necessary for us to cancel or materially change a confirmed booking. This could include circumstances such as serious damage to the property, safety concerns, essential works or circumstances outside our reasonable control.
If we need to cancel your booking before your arrival, we will notify you as soon as reasonably possible and, where appropriate, offer:
- alternative dates;
- suitable alternative accommodation, where available; or
- a refund of amounts paid for the affected booking.
If we make a significant change to your booking and you do not wish to accept the change, we will discuss the available options with you.
- Check-In and Check-Out
Check-in is from 4pm on your arrival date.
Check-out is by 10pm on your departure date.
Guests must not arrive before the stated check-in time unless this has been agreed with us in advance.
Guests must leave the cabin by the stated check-out time unless a later departure has been agreed.
Unauthorised late check-out may result in an additional charge where it affects cleaning, maintenance or the arrival of another guest.
Access instructions, keys or access codes will be provided before your stay.
You are responsible for keeping any keys or access codes secure and must not share them with anyone who is not part of your booking.
- Maximum Occupancy
The maximum occupancy of the cabin is 2 guests.
Only the number of guests included in your booking may stay overnight.
Additional overnight guests are not permitted without our prior written agreement.
We reserve the right to refuse access to additional guests who have not been disclosed and agreed in advance.
- Children
The cabin is intended primarily for adult guests.
Children are not permitted to stay at the cabin unless this has been specifically agreed with us in writing before the booking is made.
This is because the property is situated in a natural environment and includes features such as a river, uneven ground, outdoor areas, a sauna, fire pit and wood-burning stove.
Where children have been specifically approved to stay, they must be appropriately supervised by a responsible adult at all times.
Children must never enter the river.
Parents and guardians remain responsible for supervising children throughout the stay.
We reserve the right to refuse a booking where children have not been disclosed and agreed in advance.
- Visitors, Parties and Events
Only guests included in the booking may stay overnight at the cabin.
Day visitors are permitted and must be agreed with us in advance.
Parties, events, celebrations, gatherings or functions involving people who are not included in the booking are not permitted without our prior written agreement.
The cabin must not be used for commercial activities, photo shoots, filming, events or other activities outside ordinary private holiday use without our prior written permission.
Guests must behave respectfully and must not create excessive noise or disturbance to neighbours or the surrounding area.
- Pets
Pets are permitted at the cabin subject to our prior approval.
The number and type of pets staying at the cabin must be disclosed when making the booking.
Guests bringing pets agree to:
- keep pets under control at all times;
- prevent pets from causing a nuisance to neighbours or other guests;
- clean up after pets both inside and outside the cabin;
- not allow pets onto beds or furniture unless specifically agreed;
- not leave pets unattended in the cabin unless expressly agreed with us;
- ensure pets do not damage furniture, fittings, landscaping or other property; and
- comply with any additional pet instructions provided by us.
Guests are responsible for any damage, excessive cleaning or other costs caused by their pet.
We reserve the right to refuse individual pets where reasonably necessary.
- Smoking and Vaping
Smoking and vaping are not permitted inside the cabin.
This includes cigarettes, cigars, e-cigarettes, vapes and similar products.
Guests must dispose of cigarette ends safely and must not smoke in areas where doing so could create a fire risk.
Smoking is not permitted near the wood burner, fire pit, BBQ or other fire-related facilities in a manner that creates a safety risk.
- Sauna
Where use of the sauna is included with your stay, guests must follow all instructions displayed at the property and any instructions provided by us.
The sauna must be used responsibly and in accordance with the safety instructions provided.
Guests should not use the sauna if they have been advised by a medical professional that sauna use is unsuitable for them.
Guests should not consume excessive alcohol before or during sauna use.
Children may only use the sauna where they have been specifically permitted to stay and are appropriately supervised by a responsible adult.
Guests must not misuse, alter or interfere with the sauna equipment.
- Fire Pit and Wood Burner
The cabin may include a fire pit and wood-burning stove.
These facilities must only be used in accordance with the instructions provided at the property.
Guests must:
- never leave a fire unattended;
- ensure fires are properly extinguished after use;
- keep combustible materials away from flames;
- follow all fire safety instructions;
- use only fuel provided or expressly permitted by us;
- not move fire-related equipment from its designated location; and
- comply with any temporary restrictions we introduce due to weather or fire risk.
Fire pits and wood burners and associated surfaces can become extremely hot and may remain hot after use. Guests are responsible for exercising appropriate caution.
We reserve the right to prohibit use of outdoor fires where weather conditions or other circumstances make their use unsafe.
- River and Water Safety
There is a river located on or adjoining the property.
We strongly advise all guests not to enter the river.
Although the river is shallow, it contains natural hazards, including rocks, uneven surfaces, slippery areas, submerged objects and trip hazards. The fact that the river is shallow does not mean that it is safe to enter. Guests should remain on designated paths and areas and take particular care around the riverbank.
Entering, walking or otherwise entering the river is contrary to our express advice and is not an activity that we encourage, recommend, supervise or provide as part of your stay.
Children are strictly prohibited from entering the river.
If a guest chooses to enter the river despite our express advice, they are doing so contrary to our instructions and at their own decision and risk.
We accept no responsibility for injury, loss or damage arising from a guest entering the river.
- Private Parking
Private parking is available for guests at or near the cabin.
Guests must park only in designated areas and must not obstruct access roads, neighbouring properties or emergency access.
Vehicles and their contents are left at the owner’s risk.
We are not responsible for loss of or damage to vehicles or their contents except where we are legally responsible for such loss or damage.
- Care of the Cabin
Guests agree to treat the cabin, its contents and the surrounding property with reasonable care.
Guests must:
- keep the cabin reasonably clean and tidy;
- use furniture, appliances and equipment only for their intended purpose;
- follow instructions for appliances and facilities;
- report damage, breakages, leaks or safety issues to us as soon as reasonably possible;
- take reasonable steps to prevent damage; and
- leave the cabin in a reasonable condition at the end of the stay.
Normal wear and tear is not considered damage.
- Cleaning
A standard cleaning fee is included in the booking price where applicable.
This fee covers the normal cleaning required between stays.
Guests are expected to leave the cabin in a reasonable condition, taking account of ordinary use during their stay.
The standard cleaning fee does not cover excessive cleaning resulting from unreasonable use of the cabin.
If, following your departure, we determine that additional cleaning is required beyond what would reasonably be expected following normal use, we reserve the right to charge an additional cleaning fee.
The amount of any additional cleaning fee will be determined following inspection of the cabin and will reflect the reasonable additional cleaning required.
Where an additional cleaning charge is applied, we will provide details of the reason for the charge and the amount requested.
- Damage and Breakages
Guests are responsible for damage, breakages, loss or destruction of the cabin, its contents, fixtures, fittings, equipment or surrounding property caused by them or any member of their party, other than reasonable wear and tear.
This includes damage caused by pets or unauthorised visitors.
Where damage occurs, we will assess the reasonable cost of repair, replacement or restoration and may seek payment from the person who made the booking.
We will provide reasonable details of the damage and associated costs where a charge is made.
We will not charge for reasonable wear and tear or damage for which you are not responsible.
Guests must not remove property from the cabin.
- Outdoor Areas and Natural Hazards
The property is situated in a natural environment.
Guests should expect natural hazards and conditions including:
- uneven or slippery ground;
- rocks and vegetation;
- mud;
- insects and wildlife;
- changing weather;
- the river and riverbank;
- fire and heat from outdoor facilities; and
- other hazards associated with a rural environment.
Guests should take reasonable care when using outdoor areas and follow all signs and instructions provided.
Guests must not enter areas marked as private, restricted or unsafe.
- Personal Belongings
Guests are responsible for their personal belongings during their stay.
We are not responsible for belongings that are lost, damaged or left behind
If you leave an item at the cabin, please contact us as soon as possible.
Where practicable, we will arrange for the item to be returned. Any postage, courier or handling costs may be payable by you.
- Utilities and Facilities
We will make reasonable efforts to ensure that electricity, water, heating and other advertised facilities are available during your stay.
From time to time, facilities or utilities may be temporarily unavailable due to maintenance, technical problems, weather conditions, utility provider failures or circumstances outside our reasonable control.
If a problem occurs, please notify us as soon as possible so that we have a reasonable opportunity to investigate and resolve it.
We cannot guarantee uninterrupted availability of every facility at all times.
- Safety and Emergencies
Guests must follow all safety information and instructions provided at the property.
In particular, guests must follow the instructions relating to:
- the sauna;
- wood burner;
- fire pit;
- river and riverbank;
- any other facilities or potential hazards at the property.
In an emergency, contact the appropriate emergency services on 112 or 999.
The cabin’s address and relevant emergency information will be provided to guests before or upon arrival.
- Complaints
We want you to enjoy your stay.
If something is not right, please contact us as soon as possible during your stay so that we have a reasonable opportunity to investigate and, where possible, resolve the issue.
You can contact us at:
Loinnircabins@gmail.com
If an issue cannot be resolved during your stay, please submit your complaint in writing within 28 days of departure.
Please provide as much relevant information as possible, including photographs or other evidence where appropriate.
Nothing in this section limits any statutory rights you may have.
- Our Liability
We will provide the accommodation with reasonable care and skill and in accordance with the description provided at the time of booking.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under Irish law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to the above, we are not responsible for loss or damage that:
- could not reasonably have been anticipated when the booking was made;
- is caused by your own actions or omissions;
- results from your failure to follow reasonable instructions or safety information; or
- arises from circumstances outside our reasonable control.
We are not responsible for loss of or damage to personal belongings except where we are legally responsible for such loss or damage.
- Circumstances Beyond Our Reasonable Control
We will not be responsible for failure or delay in performing our obligations where this is caused by circumstances beyond our reasonable control.
These may include:
- extreme or dangerous weather;
- flooding;
- fire;
- natural events;
- serious utility or infrastructure failure;
- epidemic or pandemic;
- government restrictions;
- industrial disputes;
- transport disruption;
- power or water supply failures;
- significant damage to the property; or
- other circumstances that could not reasonably have been prevented or anticipated.
Where such circumstances affect a confirmed booking, we will communicate with you as soon as reasonably possible and explain the options available.
- Photography, Filming and Commercial Use
Personal photography and filming for private use is permitted, provided that it does not disturb neighbours, wildlife, other guests or the surrounding environment.
Commercial photography, filming, advertising, content production, brand shoots and professional photo shoots require our prior written permission.
Drones may not be operated from or over the property without our prior written permission and compliance with applicable laws and aviation requirements.
- Environmental Responsibility
We ask all guests to respect the natural environment surrounding the cabin.
Guests should:
- dispose of waste responsibly;
- use recycling facilities where provided;
- avoid unnecessary disturbance of wildlife;
- not feed wildlife or livestock;
- remain on designated paths and areas where appropriate;
- respect neighbouring land and property; and
- follow any environmental instructions provided at the cabin.
- Privacy and Personal Data
We collect and process personal information in connection with bookings and stays in accordance with our Privacy Policy.
Our Privacy Policy explains what personal information we collect, why we collect it, how it is used, how long it is retained and the rights available to you under applicable data protection law.
Our Privacy Policy can be found here:
https://loinnircabins.com/privacy-policy/
Where you provide us with personal information relating to another member of your party, you should ensure that you are entitled to provide that information and that the individual is aware that their information will be provided to us.
- Website Content
We take reasonable care to ensure that information published on our website is accurate.
However, we may update, amend or improve the website, accommodation or facilities from time to time.
Photographs and descriptions on the website are intended to provide an accurate representation of the accommodation but should not be treated as a guarantee that every feature will remain completely unchanged.
- Intellectual Property
Unless otherwise stated, the content of this website, including photographs, text, branding, logos, graphics and other materials, belongs to or is licensed to us.
You may access and use the website for personal, non-commercial purposes.
You must not reproduce, copy, distribute or commercially exploit our website content without our prior written permission.
- Third-Party Services
We may provide links to third-party websites, booking systems, payment providers or other services.
Those third parties operate under their own terms and privacy policies.
We are not responsible for the content, availability or operation of third-party websites or services except where we are legally responsible.
- Governing Law
These Terms & Conditions and any booking made under them are governed by the laws of Ireland.
Any dispute arising in connection with these Terms & Conditions will be subject to the jurisdiction of the Irish courts, except where applicable consumer law provides otherwise.
- General
If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms & Conditions does not constitute a waiver of our right to enforce that provision in the future.
These Terms & Conditions, together with your booking confirmation and any property-specific rules expressly incorporated into your booking, form the agreement between you and us concerning your stay.
We may update these Terms & Conditions from time to time. The Terms & Conditions applicable to your booking will generally be those in force at the time your booking is made, unless a change is required by law or otherwise agreed with you.
- Contact Us
If you have any questions about these Terms & Conditions or your booking, please contact us:
Loinnircabins@gmail.com
Last updated: 09/2026